An order management system (OMS) is the technological system that streamlines businesses to process sales orders from customer entry through shipment fulfillment.
It synchronizes fulfillment tracking across diverse sales systems to support comprehensive visibility into sales tracking throughout the fulfillment cycle.
An OMS assists enterprises control the end-to-end order journey seamlessly, from the moment a shopper initiates an order to its timely fulfillment and potential return.
It order management system improves oms inventory management by providing live insights on inventory amounts and order information, enabling businesses to maximize their fulfillment methods and improve buyer engagement.
An effective OMS links with other operational systems like ecommerce platforms, fulfillment management oms systems, accounting software, and logistics carriers to drive a streamlined order fulfillment process from start to completion.